SocialStack

Privacy Policy

Last updated: May 2026

SocialStack ("we," "us," or "our") operates trysocialstack.com and provides social media automation services for Instagram, TikTok, and YouTube. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

We collect information you provide directly to us, including:

2. How We Use Your Information

We use the information we collect to:

3. Instagram and Meta Data

To provide our services, we access your Instagram Business Account through the official Meta Graph API. We use your Page Access Token solely to post content, retrieve analytics, and manage your account as directed. We never share your credentials with third parties and store tokens securely.

We request the following Instagram permissions: instagram_business_basic (account verification), instagram_business_content_publish (posting content), instagram_business_manage_comments (comment management), instagram_business_manage_messages (DM management), and instagram_business_manage_insights (analytics). Each permission is used solely for the stated purpose.

3a. TikTok Data

When you connect your TikTok account, we access your account through the official TikTok API. We request the following scopes: video.publish (to upload and publish videos on your behalf), video.list (to retrieve your posting history for display in your dashboard), and user.info.basic (to verify your account identity). We store your TikTok access token securely and use it exclusively to provide our automation services. We never share your TikTok credentials or data with third parties. You may revoke access at any time through your TikTok account settings or by contacting us.

3b. YouTube Data

When you connect your YouTube channel, we access it through the official YouTube Data API v3. We request the following scopes: youtube.upload (to upload videos as YouTube Shorts on your behalf) and youtube.readonly (to retrieve channel information and video performance metrics). We store your YouTube OAuth token securely and use it exclusively to publish content and display analytics in your dashboard. We never share your YouTube credentials or data with third parties. Our use of YouTube API Services is subject to the YouTube Terms of Service. Google's Privacy Policy is available at policies.google.com/privacy. You may revoke our access to your YouTube data at any time through your Google Security Settings.

4. Payment Information

All payment processing is handled by Stripe. We do not store your credit card information. Stripe's privacy policy governs the handling of your payment data. You can review Stripe's privacy policy at stripe.com/privacy.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

6. Data Security

We implement industry-standard security measures to protect your information including encrypted storage of access tokens, secure HTTPS connections, and limited access controls. However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Upon cancellation, we will delete your access tokens within 30 days. You may request deletion of your data at any time by contacting us.

8. Your Rights

You have the right to:

9. Cookies

Our website uses minimal cookies for basic functionality. We do not use tracking cookies or sell data to advertisers.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on our website.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at:
Email: hunter@trysocialstack.com
Website: trysocialstack.com